Requesting warranty service?

Get in touch by filling out the below warranty form.

Register your warranty claim.

Thank you for bringing your warranty claim to our attention. Your feedback is important to us and we are here to assist you. To ensure a smooth process, please fill in the warranty form as accurately as possible. After your input is registered, you will receive confirmation from us with further instructions.

Warranty form

  • Reason Requested action Article No. Amount Invoice date Invoice No. UploadActions
           
  • Please note our return policy:

    Goods can only be returned after registration via our website and after approval by our sales department. Once approved, you will receive further instructions for the return. Please consider and accept the following when returning the products:

    • Products will not be processed without the website registration and approval from our sales department;
    • Refunds will only be made if products are received undamaged and in their original packaging;
    • Products left over from a project can’t be returned.

    If your return does not comply with the aforementioned points, your request will not be accepted.